News Item

Employment: Lakeshore Arts Program Manager

June 20, 2012

Lakeshore Arts Program Manager
2422 Lake Shore Blvd. W., Toronto, ON M8V 1C4
Application deadline: Thursday, July 16th.

Lakeshore Arts is a charitable not for profit community arts organization located in the south west section of the City of Toronto. For the past 20 years, our mandate has been to improve the availability of arts and culture activities within our neighbourhood, use art as a catalyst to engage, entertain, educate and inspire, showcase local talent and advocate on behalf of the artists and the sector.

Position Title: Program Manager
Reports to: Executive Director
Salary: $32,032
Hours: Salaried position – 4 days a week, hours from 9:30 to 5:30, Wednesdays off.

Job Purpose
The Manager oversees the coordination and administration of all aspects of any ongoing
programs including planning, organizing, staffing and leading program activities. The Program Manager also participates in the development of new initiatives in collaboration with the ED.

Primary Duties and Responsibilities
The Manager performs a wide range of duties including some or all of the following:

Program Development and Monitoring
 Plan the delivery of programs and activities in accordance with the mission and the goals of the organization
 Develop new initiatives to support the strategic direction of the organization
 Develop and implement long-term goals and objectives to achieve the successful outcome of the program(s)
 Develop an annual budget and operating plan to support the program
 Develop a program evaluation framework to assess the strengths of the program and to identify areas for improvement
 Develop funding proposals for the program to ensure the continuous delivery of services
 Ensure that program activities operate within the policies and procedures of the organization
 Ensure that program activities comply with all relevant legislation and professional standards
 Develop forms and records to document program activities
 Oversee the collection and maintenance of records on the participants of the program for statistical purposes according to the confidentiality/privacy policy of
the organization

Human Resource Management
 In consultation with the Executive Director, recruit, interview and select wellqualified
program staff (i.e. Artist facilitators, project partners), youth mentors and
leaders.
 Implement the human resources policies, procedures and practices of the organization
 Ensure that personnel files for the program are properly maintained and kept confidential
 Establish and implement a performance evaluation process for contract staff
 Engage volunteers for appropriate program activities using established volunteer management practices
 Ensure that all program staff/contracted artists receive an appropriate orientation to the organization and the programs

Communication
 Supervise any program staff/volunteers by providing direction, input and feedback
 Communicate with clients and other stakeholders to gain community support for the program and to solicit input to improve the program
 Liaise with other Lakeshore Arts staff to ensure effective and efficient program
delivery

Financial Management
 Write reports on programs for management and for funders
 Communicate with funders as outlined in funding agreements
 Ensure that programs operate within the approved budget
 Monitor and approve all budgeted program expenditures
 Monitor cash flow projections and report actual cash flow and variance to the Executive Director on a regular basis (monthly)
 Manage all project funds according to established accounting policies and procedures
 Ensure that all financial records for the program are up to date  Ensure financial reports and supporting documentation for funders are prepared as outlined in funding agreements
 Provide required information to have invoices generated and submitted to funders/stakeholders/vendors according to the established timelines

Program Evaluation
 Identify and evaluate the risks associated with program activities and take appropriate action to control the risks
 Monitor the program activities on a regular basis and conduct an annual evaluation according to the program evaluation framework
 Report evaluation findings to the Executive Director and recommend changes to enhance the program, as appropriate
The Manager will also work with the Executive Director in the development of new
programming and assist with its implementation when timing and schedule allows. The
Program Manager will attend Lakeshore Arts events as a representative of the staff.
He/she will generate monthly reports for the Board of Directors to review two days prior
to the meeting date and attend the monthly meetings.
The manager will assist with other administrative duties as assigned by the Executive
Director.
Qualifications
Education
 University degree in a related subject (art, art history, community arts) or
equivalent job experience
Experience
 3 to 5 years experience in a related field
Professional designation
 None necessary

Knowledge, skills and abilities
 Knowledge of program management and delivery
 Knowledge and understanding of community arts practice and its principles
 Knowledge of client groups and/or issues related to the program area

Proficiency in the use of computers for:
 Word processing
 Simple accounting
 Databases
 E-mail
 Internet
 Photoshop and Illustrator an asset

Personal characteristics
The Program Manager should demonstrate competence in some or all of the following:
 Behave Ethically: Understand ethical behaviour and business practices, and ensure that own behaviour and the behaviour of others is consistent with these standards and aligns with the values of the organization
 Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
 Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools andtechniques.
 Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities for program delivery.
 Focus on Participants Needs: Anticipate, understand, and respond to the needs of the audience/membership
 Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
 Lead: Positively influence others to achieve results that are in the best interest of the organization.
 Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
 Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
 Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.
 Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
Working Conditions
 The Program Manager usually works in an office environment but the activities of the organization may sometimes take them to non standard workplaces.
 The Program Manager will work 4 days a week but may be required to work some evenings and weekends to monitor and/or facilitate program activities. Their work schedule will accommodate flex hours.
 Drivers license and access to a car an asset.

Interested applicants are asked to submit a cover letter and resume to
Susan Nagy, Executive Director at susan@lakeshorearts.ca.

Application deadline: Thursday, July 16th.
Only successful candidates will be contacted for an interview. No phone calls please.

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