News Item

North York Community House seeks Program Director

July 26, 2011

Position title:     Program Director          

Start Date: August 2011 (TBD)
Location: Sheppard-Bathurst                

Reports to: Executive Director

Organization & Program Description:
NYCH has been serving the residents of southwest North York for over 20 years. We are committed to working with people by: supporting newcomers in settling and integrating into the community; offering programs that build skills, leadership and community connections; providing information and referral services; strengthening neighbourhoods by working with residents; and supporting the positive development of children, youth and families.

The Program Director oversees all key areas of service and activities at NYCH via program managers. This position also plays a key role in strategic planning and program policy development.

A bit more about us…
We:
-    work hard, and take our work seriously
-    also like to have fun and learn as a team
-    believe that everyone who walks in our door brings strengths and assets
-    believe everyone deserves to be heard and respected
-    keep what’s best about the way we work
-    change the things that don’t work
-    respect our differences and learn from each other
-    recognize each others’ strengths and successes
-    listen to each other when we disagree and work it out together
-    keep moving forward
-    have a staff of over 100, 80% + of whom represent newcomers and/or minority groups

As an ideal candidate, you:
-    like wearing many different hats, and juggling them on a daily basis
-    understand and respect the parameters that guide our work in this sector
-    bring innovation and creativity to your work, and inspire the same in others
-    have a sense of humour and encouraging attitude that help you and those around you
-    can handle stress and know when to ask for help
-    communicate clearly and appropriately to others
-    embrace change and look for the opportunities within

Main responsibilities:
Program Planning and Evaluation
-    Leads annual program planning process
-    Identifies potential new program/service areas based on community input and needs
-    Reviews and streamlines program processes and tools
-    Ensures that high standards are met across NYCH programs and services
-    Oversees and monitors development and implementation of work plans, logic models, evaluation reports and plans, etc.

Supervision
-    Supervises managers and senior coordinator
-    Provides one-to-one support and coaching
-    Facilitates team building and development

Administration
-    Monitors program budgets, and works with program managers and financial manager in annual budget planning
-    Develops funding proposals
-    Works with senior management team to identify potential new sources of funding and develop a forecast of grants
-    Develops and implements program policies; ensures NYCH policies are understood and followed

Partnerships and Networks
-    Represents NYCH on key coalitions; identifies networks and committees where NYCH should play a lead role
-    Works with managers to determine best roles/representation on various internal and external committees
-    Builds and maintains strong relationships with partner agencies and other key stakeholders

Required Qualifications:
Must Have:
- University degree in social sciences, business administration, management
- Minimum 3 years’ experience in non-profit program management
- Demonstrated experience in writing successful grant applications
- Excellent supervisory and team leadership skills (at mid to senior level)
- Experience in change management; adaptable and flexible
- Strong intuitive and interpersonal skills
- Superior verbal and written English communication skills
- Strategic and ‘big picture’ orientation
- Experience in developing, managing and monitoring program budgets with multiple funders
- Ability to prioritize effectively and manage multiple complex demands
Additional Skills:
-    Understanding of anti-oppression theories and practices; ability to provide leadership in this area
-    Experience with community development; able to integrate service into community development framework
-    Able to encourage and nurture innovative ideas and creative ways of working
-    Commitment to learning and development
-    Supportive, empathetic management style, with ability to be directive as required
-    Understanding of newcomer issues
Other Requirements:
A successful clearance of criminal record verification will be required for this position.
 

Salary Range:
$71,400 - $75,000

How to Apply:
Please submit your application (cover letter and resume) by 5:00 p.m., Monday, August 8, 2011 to:
Program Director Hiring Committee, North York Community House
Email: nych@nych.ca; Fax: 416 784-2042
Address: 700 Lawrence Ave. West, Suite 226, Toronto, ON  M6A 3B4

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